See this link for the latest Government Coronavirus guidance for the charity sector

We are working to keep this site updated with the latest information you need as well as sharing the impact the Covid-19 crisis is having on the charity sector and those it serves, please use the links on the left to see more

Fo guidance on the Coronavirus vaccine and the workplace see CIPD guidance

If you can not find the information you need you can contact us on and we will get back to you.

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General information

Asking Cambridgeshire County Council for help

If anyone needs help they can complete the ‘I need help’ form.  This can be accessed by visiting  and click on the button on the top banner. The County Adult Social Care, Mental Health services, Education and Children and Family Support Services are all running)If you do not have access to the internet call on 0345 045 5219 Monday-Friday 09:00-17:00

Guidance on avoiding virus outbreaks Keep Caring for Cambridgeshire & Peterborough 

The NHS Coronavirus advice

For the government's latest guidance for charities see GOV.UK: COVID-19 guidance for the charity sector and for FAQ on what you can and can't do  

Charitable services exempt from all local restriction tiers

On Monday 23 November the Prime Minister announced the new tiering system to come into force in England from Wednesday 2 December. The announcement confirmed that in all tiers there is an exemption ‘for work or providing voluntary or charitable services, including in other people’s homes’. These must still be done so responsibly, and in line with current UK Government advice on Coronavirus and social distancing. 

The Prime Minister also announced that ‘essential and non-essential retail’ will be allowed to open from this date in all tiers - this includes charity shops.

There are three tiers in the new system - Tier one (medium alert); Tier Two (high alert); Tier Three (very high alert). Full details on each tier are available at Local Restriction Tiers: What you need to know. Posters setting out the rules in each tier are available here.

Across all tiers, you:

There will be a temporary change in the rules over the Christmas period. On Tuesday the UK Government and the Devolved Administrations agreed an aligned approach allowing up to three households to form a ‘Christmas bubble’ from December 23 to 27. The advice on creating a Christmas bubble is available here.

Information in other formats and languages

Information in sign language produced by SignHealth.

Advice for patients translated into multiple languages by Doctors of the World. The guidance is based on the UK government’s updated advice and health information.

To donate to the Cambridgeshire Community CoronaVirus Fund click here