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Free training on managing challenging behaviour - 13/03/2015

Organised by CHS Group this session is for people in a front-line customer services role working at front desk/reception/customer services. It aims to support people to work more effectively with people who present challenging behaviour.

The session will use examples of situations from the real working-life experiences of participants. This will ensure that the issues tackled and solutions produced will be directly relevant to the type of work people are doing.

Cost: free, but contributions to food and venue costs would be appreciated

Venue: Orchard Park Community Centre

Timings: 9.15 – 3.30pm

Parking: There is restricted parking. Link to public transport - http://www.orchardpark.gov.uk/images/OP/documents/Orchard%20Park%20map.pdf

Lunch: Please advise any dietary requirements

Bookings: 3 people per organisation, RSVP via: http://www.eventbrite.co.uk/e/mental-health-training-tickets-15830949797